On 13-14 October, Kyiv hosted the "Hotelier's Dreams" business festival for hotel industry representatives
The participants included founders and managers of hotels, restaurants, travel agencies, as well as investors, business coaches, service experts, marketers, guides, representatives of hospitality industry suppliers - over 300 guests and 15 speakers in total.
According to Oleksandra Horzov, who represented the Department of Tourism and Resorts of the Zakarpattia Regional State Administration at the event, the aim of the business festival is to unite everyone working to rebuild Ukraine.
"Participation in this event allows us to strengthen partnerships, understand what is currently a priority in the market and contribute to shaping the future of the hospitality industry," said Alexandra Gorzov.
During the festival's lectures and discussion panels, a number of topical issues were discussed, including: taxation in the service market, the importance of introducing a culture of caring and WOW-service in a company, organising a hotel food service, dynamic pricing and revenue optimisation, etc. On the next day of the event, the participants took part in the professional quest "Hotel of Dreams", where they solved unusual tasks and cases, shared experiences and showed their creativity.
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